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Knowledgeware
/ Thought Leadership
- Business
- Technology
- HR
- Marketing
- Training
- Quality
Features of an ailing organization:
- Complacent
- Inward-looking
- Political
- Risk-averse
- Forgetful
of drivers of initial success
- Obsessions
with entrenched standards and routines
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On change
The Paradox: You have the highest chance of success when you have the
lowest support for change, and the lowest chance of success when there
is the highest support for change.
The most dangerous words: “If it ain’t broke,
don’t fix it.” Instead, the words to live by should
be: “If you don’t fix it, it will break.”
Your organization must change while it is still successful!
Conditions
that promote self-organization
- Individual
expression
- Decentralization
- Chaos
(creativity requires the right balance between chaos and order)
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Six Myths about Corporate
Culture -
How to
lead change: 6 Golden Rules
- Create a
simple, compelling statement of the case for change
- Communicate
constantly and honestly throughout the process
- Maximize
participation
- If all
else fails remove those who resist
- Generate
short-term wins
- Set a
shining example
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Elements of EQ (Goleman in HBR)
- Self-awareness
– Needs honesty
- Self
Management – Control and channel emotions
- Social
Awareness – Understand others – empathy
- Social
skill – it is not just about being a nice person, but being
able to manage better interactions with people
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Checklist for good presentation
- Do not
read from the slides as this insults the intelligence of your group.
Make key points instead
- Use laser
beams or pointers only if you are comfortable with them. Check and
double-check!
- Practice
with all the equipment that would be used during the presentation
- In a
outside venue, make arrangements for someone technical to be on hand to
help if there is a problem with equipment.
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Checklist for training to be a
trainer
- Regular
monitor of your success plan
- Adherence
to the basic principles of successful training
- Regular
examination of progress with mentor
- Critical
and constant analysis of the progress
- New
techniques planned for implementation during the next course, in the
next month
- Attendance to courses and conferences that will
be useful in extending
the experience
- Steps
taken to find out about those courses and conferences
- Networking throughout your organization and
other useful areas
- Networking in training organizations
- Engineer
opportunities to co-train with experienced trainers
- Organize
opportunities of work shadowing that would help build general
experience
- Courses
are ‘special’ and ‘memorable’.
Skills developed to help you inspire the delegates
- Readiness
to provide mentoring and coaching for new trainers
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Business Quotes
- Henry
Ford:
- “You
can’t build a reputation on what you’re going to
do.”
- Arie de
Geus:
- A
company’s “ability to learn faster than competitors
may be the only sustainable competitive advantage
- Harvard
Prof. John Deighton:
- “Marketing
is, understanding the behaviour of customers better than they
understand it themselves.”
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Observations regarding the
Current
Economy
- Business
models are shifting from products to services and from services to
superservices
- Information is a commodity. It is now
sense-making that has become the
key lever for value creation
- Local
competition is extinct. All competition is global!
- Globalization has 3 interrelated components
that need to be fully
utilized:
- Globalization
of Markets – The chance to enter new markets and increase
volumes
- Globalization
of Business Functions – The opportunity to consolidate
worldwide R&D, procurement, IS, manufacturing, et al
– while maintaining local responsiveness – creates
great new global efficiency
- Globalization
of Knowledge – The case of putting a premium on global best
practices. The unfettered mobility of ideas has produced the most
profound changes of all.
- Web based
outsourcing has created a powerful new business model: the networked
enterprise with the ability to orchestrate
- The
internet (is still on it) gives buyers more information, wider choices
and lower switching costs and provides the sellers with better tools to
find and serve buyers and create a more efficient supply chain
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